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FAQ

What kind of service can I get from here?
You can get Web Design, Web Development, Search Engine Optimization, Lead Generation, Logo & Branding, and Inbound Marketing services here.

Is your service project-based or hourly-based?
We can take both project-based and hour-based orders. However, our packages are fixed price based.

If I want to use a package, how can I do it?
To use a package, you need to contact us first and submit the project details. You will then pay or subscribe to the invoice as per the specified package. Then we will complete your project and submit it.

What services are offered on websites and branding packages?
In this package, we set up websites and social media profiles using themes, logos, and content provided by you. However, if you want to create a custom theme or logo from us, a separate charge will be applicable.

Is the website and branding package one-time or monthly based?
Our website and branding package is project-based or one-time. However, if you want to create a new project or change the old project, you need to make a new payment.

What kind of services are offered in social media marketing?
In social media marketing, we post your business messages on social media profiles at a specified time. However, you must provide all types of text and images with the time specified to post in Dropbox or Google Drive, or Email.

Do I have to make a separate payment to create content and images for social media marketing?
Social media content and image creation is a separate service. So, you must pay separately to use this service.

Is social media marketing package one-time or monthly payment?
Monthly subscriptions are required as per the specific plan for social media marketing services. However, you can cancel the subscription at any time.

I want to use social media marketing packages. How do I order that?
You will first contact us to order a social media marketing package. And submit the information that is required for social media in our email. Then subscribe to our website’s package and pricing page as per the plan. Well, your order is done. You can also submit the necessary documents with proof of payment after you subscribe to a specific plan.

Is there any restriction on social media marketing?
We follow the things that are forbidden to post on social media. Without these, we can work with any legitimate business or organization page.

How can we make payment for the service?
Usually, we take payments at PayPal. Because it is easy and safe to use. However, if you cannot create a PayPal account for some reason, we also take payments through Payoneer and bank accounts.

How many days it required to start the campaign or project after placing an order?
We usually start work within 48-72 hours after you have submitted an order. However, you will be notified about your campaign/project update on a weekly or monthly basis.

What I will do if my order is not delivered?
As we are a team and we strive to please our customers, so we can say that you will get your job done in a timely manner. If we are unable to work on your project, we will notify you immediately, and your money will be refunded.